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Customer Support

Context Help

If you feel lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A popup will show up. It offers in-depth info about all the actions that you can perform on that particular page. Each pop-up window appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide array of educational videos describing how to work with our Control Panel. They're created for those of you who would like to see how things are being done rather than only reading articles. Thus, everyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step tutorial videos.


If you can't discover the solution you need, take a glimpse at our comprehensive Frequently Asked Questions section, which includes questions asked by real persons and offers practical solutions. We frequently update our FAQ section with new articles in order to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ section either, you can touch base with our excellent team of technical support engineers available 24-7 and ready to help you with any query. Each support ticket you send will be answered in less than 60 minutes (the average trouble ticket response time is just twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 222666

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU


Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: